Tri-County Restructures Late Fees

Increased costs force first change since 1978

Hooker- Tri-County Electric has announced that it has revised its late payment policy. Effective Thursday Oct. 13, 2005 , members who fail to pay their balance within 15 days from billing date will be charged a five percent late payment fee. The previous fee was set over 27 years ago at 1.5 percent. Tri-County Electric's manager of customer Services Roy Smotherman attributes the change to a variety of factors including increased costs for energy, personnel and collections.

We are proud of our role in the community and take great care to be responsible stewards of our Cooperative's resources; but a lot has changed since our last adjustment over 27 years ago,” Smotherman said, “It's our responsibility to ensure that our fees accurately reflect our costs. We hope this policy will encourage prompt payment, and offset the expenses associated with past due accounts.”

Smothermon said that members who may have difficulty paying their electric bill should consider enrolling in the co-op's Average Monthly Payment (AMP) plan or pay with ebill-online. The AMP plan allows for predictable payments throughout the year and ebill-online allows payment to be made with check or credit card. For more information on the AMP plan, members can contact the Cooperative, or visit its website at www.tricountyelectric.coop .

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